Frequently Asked Questions
Everything you need to know about creating your perfect home sanctuary.
What is the standard shipping timeframe for Oasis Mini products?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location within the continental United States.
Do you offer a warranty on your home decor and furniture?
Yes, we provide a 1-year limited warranty on all furniture items covering manufacturing defects to ensure your home remains a perfect oasis.
What is your return policy if I am not satisfied?
We offer a 30-day hassle-free return policy. If your item doesn't fit your space perfectly, you can return it in its original packaging for a full refund.
Are your materials sustainably sourced?
At Oasis Mini, we prioritize the planet. We partner with suppliers who use FSC-certified wood and eco-friendly textiles whenever possible.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Affirm and Klarna.